Privacy Policy

Your privacy is important to us. This policy explains how AliasHub collects, uses, and protects your personal information.

Last Updated: January 15, 2023

This Privacy Policy describes how AliasHub ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, as well as information automatically collected when you use our services.

Information You Provide:

  • Account information (name, email address, password)
  • Profile information (username, preferences)
  • Alias data (the aliases you create and their destination URLs)
  • Payment information (if you choose to upgrade to a paid plan in the future)
  • Communications with us (support requests, feedback)

Information Collected Automatically:

  • Usage data (how you interact with our services)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar technologies (see our Cookie Policy for details)
  • Log data (access times, pages viewed, referring websites)

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis
To provide and maintain our services Performance of contract
To create and manage your account Performance of contract
To process alias requests and redirects Performance of contract
To communicate with you about our services Legitimate interests
To provide customer support Performance of contract
To improve our services and develop new features Legitimate interests
To prevent fraud and abuse Legitimate interests
To comply with legal obligations Legal compliance

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We share information with third-party vendors who provide services on our behalf (e.g., hosting, analytics, customer support).
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
  • With Your Consent: We may share information for other purposes with your consent.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

  • Account information: Retained while your account is active and for 30 days after deletion
  • Alias data: Retained while your account is active and for 30 days after deletion
  • Usage data: Retained for 12 months for analytics purposes
  • Communication data: Retained for 24 months for customer service purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure server infrastructure with regular security updates
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we limit how we use your personal information.
  • Portability: You can request a copy of your information in a machine-readable format.
  • Objection: You can object to certain uses of your information.
  • Withdraw Consent: You can withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided in the Contact section.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our services. This helps us to provide you with a good experience when you use our services and also allows us to improve our services.

For more information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

8. Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Whenever we transfer your personal information outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We will also notify you via email and/or a prominent notice on our services prior to the change becoming effective if the changes are material. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@aliashub.tr
  • By visiting this page on our website: Contact Us

Have Questions About Our Privacy Policy?

Contact our privacy team for more information

Get In Touch

Our privacy team is available to answer any questions you may have about our data practices or your personal information.

  • 📧 Email: privacy@aliashub.tr